(1) Customer Encounters on Twitter: A Study of Positive Evaluation and Complaint Management on English Corporate Profiles Anna Tereszkiewicz ISBN: 9788323346579 View at publisher (Columbia University Press)(2) The Family Office: A Comprehensive Guide for Advisers, Practitioners, and Students William I. Woodson and Edward V. Marshall ISBN: 9780231200622 View at publisher (Columbia University Press)(3) The Future of Management: Volume One: Entrepreneurship, Change, and Flexibility Edited by Bogdan Nogalski and Piotr Buła ISBN: 9788323348450 View at publisher (Columbia University Press)(4) Undiversified: The Big Gender Short in Investment Management Ellen Carr and Katrina Dudley ISBN: 9780231195881 View at publisher (Columbia University Press)(5) Unnatural Disasters: Why Most Responses to Risk and Climate Change Fail but Some Succeed Gonzalo Lizarralde ISBN: 9780231198103 View at publisher (Columbia University Press)(6) The Reimagined PhD: Navigating 21st Century Humanities Education Edited by Leanne M Horinko, Jordan M Reed and James M Van Wyck; Foreword by Leonard Cassuto; Contributions by Leanne M Horinko, Jordan M Reed, James M Van ISBN: 9781978809116 View at publisher (Rutgers University Press)(7) The Atlantic and Africa: The Second Slavery and Beyond Dale W. Tomich; Paul E. Lovejoy; SUNY series, Fernand Braudel Center Studies in Historical Social Science ISBN: 9781438484433 View at publisher (SUNY Press)(8) Imperial Metropolis: Los Angeles, Mexico, and the Borderlands of American Empire, 1865–1941 Jessica M. Kim ISBN: 9781469666242 View at publisher (University of North Carolina Press)(9) Families and Food in Hard Times: European Comparative Research O'Connell, Rebecca ISBN: 9781787356573 View at publisher (University Press of Chicago)(10) Innovation and China’s Global Emergence Baark, Erik ISBN: 9789813251489 View at publisher (University Press of Chicago)(11) Changing the Game: My Career in Collegiate Sports Marketing Jim Host ISBN: 9780813180427 View at publisher (University Press of Kentucky)